Services

From our headquarters in the central business district of Casablanca, and with satellite offices in Agadir and Tangier, the Provider Logistics team is specialised in managing cargo shipments to and from the Kingdom of Morocco as well as cargo transhipments touching Africa to global destinations.

We can advise you on the different ways of shipping your cargo, such as:

  • CIF (Cost Insurance Freight) where seller quotes cost of goods, insurance and transport to destination
  • FOB (Free on Board) where the seller delivers when the goods pass the ship's rail at the named port of shipment. This means that the buyer has to bear all costs and risks of loss of or damage to the goods from that point.

We offer a full suite of services , including :

  • FCL (Full Container Load) services to and from the African continent
  • LCL (Less than Container Load) services, which reduce the overall cost for smaller shippers, to and from Africa


1

Inbound cargo

  • We offer a range of multimodal capabilities including a dedicated rail service from Tanger-Med to all Moroccan destinations thanks to years of collaboration in establishing the network
  • We also offer reliable intermodal links by road using modern haulage equipment from renowned fleet owners
  • We can make available special equipment for temperature-sensitive cargo, including controlled atmosphere containers, high cube containers and containers equipped with high ventilation
2

OUTBOUND CARGO

  • We can assign dedicated transportation for your box or alternatively offer shared transport
  • We partner with a number of third party ground distribution providers to set up regular services to and from your port of choice
3

WAREHOUSING AND DISTRIBUTION

If you need to store your cargo, we can arrange either dedicated warehouse space for your cargo or shared warehousing as well as value added services such as order preparation, stuffing and stripping, inventory management as well as bar code automatic identification and RFID tagging
4

CUSTOMS AND DOCUMENTATION SERVICES

We offer you our specialised expertise when dealing with Moroccan import customs processes, certifications and compliance with local regulatory standards. We simplify the process for you by ensuring you give us the correct details at the right time to facilitate the smooth shipment of your cargo, applying the correct tariffs and procedures.
5

CARRIER RELATIONSHIP MANAGEMENT

With the dedicated and very close relationships we have with the main carriers serving Africa, we can confidently represent your interests when it comes to freight rate negotiations and ensuring capacity availability based on careful forecasting. We can also alert you to changes in services which might impact your service delivery levels and offer you alternatives well before the changes take place.
6

SHIPMENT FOLLOW UP – TRACK AND TRACE

We work very closely with all the main shipping portals and can provide you with regular updates on the status of your shipment at any time.
7

EXPORT FEASIBILITY STUDY

If you are based in North Africa and would like to investigate how much it would cost to regularly transport your goods or products by sea to other global markets (in particular West Africa ), we would be delighted to sit down with you and make accurate calculations and forecasts.
8

IMPORT ADVISORY SERVICES

If you are a foreign company seeking to export to Morocco for the first time, or you are interested in exporting a Moroccan-produced product to your country either as a representative or as a trader, do not hesitate to contact us. We have a wide network of contacts who can get you in touch with the right people who matter.
9

AFRICAN PORT STATUS UPDATES

We partner closely with the portal portoverview.com, which gives an overview on the status of all the main African container ports. We provide the portal with regular updates for North Africa and can inform you about incidents impacting ports as well as future ports expansions.